KBB Specific - Customer Engagement Sales Training
Specific to KBB, improve best practice in customer engagement, understanding needs, objection handling techniques, how to agree the next stage and alternative options in closing the sale.
Course type
Pre-recorded online modules
Learning format
Online modules
Course duration
1 hour per module
What do you get?
Certificate of Achievement
Overview
Specific to KBB, improve best practice in customer engagement, understanding needs, objection handling techniques, how to agree the next stage and alternative options in closing the sale.
The course utilises 30 years of KBB and Merchant sales experience from tutor Simon Acres, formally Group Sales Director at Omega PLC & former Retail Corporate Chairman of the KBSA Association. To view a trailer about this course, please
click here.
What’s included
- Five modules of video content
- Certificate of Achievement
- Complimentary access to a specific KBB Facebook group (where your training tutor can answer further questions)
Learning outcomes
- Understanding the sales process
- Understanding customer engagement
- Understanding handling objections
- Understanding buying signals
- Understanding closing the sale
To buy your pre-recorded sessions, please make sure you are
logged in.
The price of this course is £99.00 + VAT, the price below is inclusive of VAT.
Please note you can buy a combined showroom training package of the Customer Engagement Sales Training and
Advance Showroom Sales Training for £199.00 plus VAT. If you are interested in this bulk package,
please contact Becky Stokes at [email protected] or call 02476 854980.